Shipping policy
Welcome to Swislo. We are committed to providing a fast, reliable, and hassle-free shipping experience for all our customers across the United States.
Order Processing
- All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
- After your order has been processed, you will receive a shipping confirmation email with your tracking information.
Shipping Times
We currently ship within the United States only.
- Processing Time: 1–2 Business Days
- Transit Time: 5–8 Business Days
- Estimated Delivery: 6–10 Business Days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Rates
- Free Standard Shipping on all U.S. orders.
- Expedited shipping options, where available, will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can use this tracking information to monitor your shipment until it arrives.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. Swislo is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Delivery Delays
Although we strive to deliver every order on time, unexpected delays may occur due to severe weather, holidays, carrier disruptions, or other circumstances beyond our control.
International Shipping
At this time, Swislo ships only within the United States. We hope to expand our shipping destinations in the future.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.
Thank you for choosing Swislo. We appreciate your trust and look forward to providing you with a smooth, secure, and reliable shopping experience.